I eagerly await your reply. I think you can quickly find a solution to this problem. I will open the site in 2 weeks, such a problem is a big obstacle for me.
By the way, I can't see the updates in the backend. I think other people are having this problem as well.
Anyway, I can access version 1.8.9 using the download link. Where can I get the news that the version you are talking about is out? At the moment, I am constantly downloading the add-on file and looking at it to see if the new version is out or not.
The problem I'm having continues, Alex. Some instructors' appointments can be added to the cart, while others are not. I have listed the pages where the problem is experienced below.
When will the update (1.8.9.1) be released? How can we find a solution to this problem now?
I want to launch the site on September 1st. However, this issue must be resolved.
I have updated the VibeBP and Vibe Appointments apps but the problem persists. There are 3 main problems right now:
1- While some of the instructors' appointments are added to the cart, most of them cannot be added. This problem is seen both on the web page and in the dashboard. 2- Slots opened by some instructors do not appear in the widget on the web page. 3- When you try to add any appointment to the cart and click on the cart icon in the dashboard after the cart is empty warning, it crashes.
Yes this is the latest version .We have not released this update yet since the issues was not fixed and failed in testing phase . We are still working on this one .
We released update 1.8.3.2 is the latest version released yesterday after Alex posted the below reply.
if you have license key you should get the update right in your WP admin panel. Or you can download from wplms.io/app in the orders section. In case you are unable to get, i will email you the download link. Let me know if you want that.
I was finally able to download and install the latest version. Unfortunately, the problem persists. As I mentioned before, there are 3 major problems right now (I'll write the minor ones after the major ones are solved):
1- While some of the instructors' appointments are added to the cart, most of them cannot be added. This problem is seen both on the web page and in the dashboard.
2- Slots opened by some instructors do not appear in the widget on the web page.
3- When you try to add any appointment to the cart and click on the cart icon in the dashboard after the cart is empty warning, it crashes.
I realized it's an interesting problem that you don't come across often. However, there must be a solution. Each of our correspondence takes an average of 3 days and I lose a lot of time.
What are your suggestions? What can we try?
Note: I have a whole system backup from before this issue occurred. Would you like me to send this to you?
Hi its was found that the instructor name in uzbek language causing the issue . We have fixed this by forcing the encoding to utf-8 for instructor name to make slot to be adding to cart.
The problem of adding appointments to the cart seems to have been resolved. Thank you for finding and solving the problem.
But the problems I mentioned earlier remains: - The appointment widget on the "psikologlar" page does not show all instructors and open slots. - When you click on the cart icon in the dashboard while there is any product in the cart, the page crashes
Hi, I created a private ticket 2 days ago but couldn't get any response yet.
So I am creating a public ticket now with the same title.
I had a similar problem last month and we talked about it in this thread. https://wplms.io/support/forums/topic/vibe-appointments-widget/
The problem was solved but it started happening again.
I am giving the URL details in private message.
Can you please ensure that the cart page is not cached.
This is a class caching issue of the cart page.
Try opening the cart page with a url param like yoursite.com/cart?asdasdad
Please share administrator credentials to check other setting sin your site.
Hi Ripul,
I eagerly await your reply. I think you can quickly find a solution to this problem. I will open the site in 2 weeks, such a problem is a big obstacle for me.
We added a fix in our upcoming vibebp 1.8.9.1 update. Releasing in few hours
By the way, I can't see the updates in the backend. I think other people are having this problem as well.
Anyway, I can access version 1.8.9 using the download link. Where can I get the news that the version you are talking about is out? At the moment, I am constantly downloading the add-on file and looking at it to see if the new version is out or not.
Yes this is an issue right now .We are working on it .
The problem I'm having continues, Alex. Some instructors' appointments can be added to the cart, while others are not. I have listed the pages where the problem is experienced below.
When will the update (1.8.9.1) be released? How can we find a solution to this problem now?
I want to launch the site on September 1st. However, this issue must be resolved.
Hi it seems like the woocommerce core function WC()->cart->add_to_cart is not working to add the slots into cart there .
We need to debug this please share your ftp creds in private reply .
Hi please provide some time to check this up .I tried but deubgging is not working .If there is some caching there please try to disable that .
All right, Alex. There is no caching that I know of. Thanks for your effort
HI I tried to debug and edit the code in your site but somehow its not working . The same is working at y end .
There I replaced some files still did not work .
Need some more time .
Yes this is very strange issue. IF the code did not work then it wont add any products to cart .
In my debugging I see that the function WC()->cart->add_to_cart is not working properly .
Do you have some kind of internal caching on server ?
Hi Alex,
Any progress on resolving the issue?
HI I just checked the same is happening for the non logged in users on my local setup as well .
We just made couple of changes reently .We are checking this code and hopefully resolving it sooner than 1st september .
Please do ping back for reminder .
Hi Anshuman (this is the right one?),
I have updated the VibeBP and Vibe Appointments apps but the problem persists. There are 3 main problems right now:
1- While some of the instructors' appointments are added to the cart, most of them cannot be added. This problem is seen both on the web page and in the dashboard.
2- Slots opened by some instructors do not appear in the widget on the web page.
3- When you try to add any appointment to the cart and click on the cart icon in the dashboard after the cart is empty warning, it crashes.
Hi we again released update of vibe appointments plugin .
Please update to version 1.8.3.1
Hi,
For the new version, I did not receive any update warning in the backend. When I download it from my wplms.io account, I still encounter 1.8.3
As a result, I could not download and install version 1.8.3.1.
What should I do?
Hi,
I still haven't found the new version. I download it all the time, but 1.8.3 always comes up.
Can you please support?
Yes this is the latest version .We have not released this update yet since the issues was not fixed and failed in testing phase . We are still working on this one .
We released update 1.8.3.2 is the latest version released yesterday after Alex posted the below reply.
if you have license key you should get the update right in your WP admin panel. Or you can download from wplms.io/app in the orders section. In case you are unable to get, i will email you the download link. Let me know if you want that.
I was finally able to download and install the latest version. Unfortunately, the problem persists. As I mentioned before, there are 3 major problems right now (I'll write the minor ones after the major ones are solved):
1- While some of the instructors' appointments are added to the cart, most of them cannot be added. This problem is seen both on the web page and in the dashboard.
2- Slots opened by some instructors do not appear in the widget on the web page.
3- When you try to add any appointment to the cart and click on the cart icon in the dashboard after the cart is empty warning, it crashes.
As I wrote in the previous message, the problem I experienced continues in the same way. I'm looking for suggestions on what to do.
Hi I confirm with update 1.8.3.2 the slot is adding to cart successfully now .
I have re-tested it several times but its also true that its not working at your end somehow .
We narrowed it down the json_decode function is somehow not working on the string .
Very strange issue in php.
What should we do in this situation? What is your suggestion?
I'm desperately waiting for a response from you, Alex.
When we solve this problem, we will be able to open the website and start doing business...
Just a gentle reminder…
I realized it's an interesting problem that you don't come across often. However, there must be a solution. Each of our correspondence takes an average of 3 days and I lose a lot of time.
What are your suggestions? What can we try?
Note: I have a whole system backup from before this issue occurred. Would you like me to send this to you?
We have a possible fix on this releasing are currently testing.
p.s : Sunday's the support is off.
All right, thank you.
You have solved many problems so far, I believe you will solve this one too. I am waiting your good news.
I updated the plugin to version 1.8.3.3 but the problem persists.
Hi its was found that the instructor name in uzbek language causing the issue . We have fixed this by forcing the encoding to utf-8 for instructor name to make slot to be adding to cart.
Please check now.
Hi Alex,
The problem of adding appointments to the cart seems to have been resolved. Thank you for finding and solving the problem.
But the problems I mentioned earlier remains:
- The appointment widget on the "psikologlar" page does not show all instructors and open slots.
- When you click on the cart icon in the dashboard while there is any product in the cart, the page crashes
I solved the problem on the psychologists page. After deleting the widget and putting it back on the page, the problem was solved.
But the crashing problem continues when I click on the cart icon in the dashboard. This problem only happens if there is a product in the cart.
yes that is an issue but fixed : https://prnt.sc/ct98RBU0FGMe
Thank you so much Alex, everything works now…