Okay
  Public Ticket #3108895
Time limited quiz stuck
Closed

Comments

  •  1
    LeaderSchool started the conversation

    Sometimes time limited quiz stuck when sending:

    https://drive.google.com/file/d/18m_bU0vVQ8ajB1IVm8uToTS8aQs1IbCC/view?usp=sharing

     When the time is finished test is sending automatically. Right?

    In this case "Submit quiz" button is showing some kind of upload. The results are showing on screen but are not sent and are not visible for the instructor. What can be the reason and how we can fix it?

  •  390
    Ripul replied

    The quizzes are evaluated on the browser, the result is a snapshot of entire quiz saved in a database.

    So when you click submit, the results are instantly shown because server is not involved. The loading sign indicates it is trying to save the results to the server but is taking time.

    If multiple submissions happen at same time there could be a time when the database is inundated with requests. 

    Is PWA also enabled in your site ?

  •   LeaderSchool replied privately
  •  390
    Ripul replied

    We usually recommend PWA to be enabled with firebase integration so that caches are cleared in runtime.

    The App icon usually appears on second reload. refer video :

    Since this happened only once. I can not comment , if we can find a pattern we can identify a possible issue and a fix for that.

    In this case the server could simply be busy and rejected the incoming quiz submission call, yes PWA would store the result and retry after some time, this adds more reliability.