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  Public Ticket #3110887
Cannot see any menu in mobile
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Comments

  • poq33882 started the conversation

    Hello,

    I have been using wplms,  just couple of month

    When I find my sites, it seems like no menu in mobile.

    I checked mobile menu at -> customize -> menu -> menu_location -> checked mobile menu

    but cannot see any menu at mobile mode

    if this error is complicate to solve, is there any method of disable mobile menu?


  • [deleted] replied

    ARe you using any kind of addon for menus? 

    If yes then please try disabling it .

    Please share your site url and admin creds in private reply


  •   poq33882 replied privately
  • [deleted] replied

    HI it seems like the child theme is causing some issue . I would recommend you to copy the mobile-sidebar.php file from main them wp-content/wplms to your child theme .

  • poq33882 replied

    Hello,

    I copied and pasted mobile-sildbar.php to wplms to childtheme but seems to not working

    actually I dont need any mobile theme, is there any way to disable mobile mode?


  • [deleted] replied

    Its a very strange and site specific issue .I believe this is due to caching of the page . 

    Please check if there is any kind of caching enabled on server or eabled in the past .Sometmes event after deactivating caching plugins caching code and cached files remains on server .

    So please try to clear the cache .

  • poq33882 replied

    Delete the cache is not working.

    I think I have done back-end process which change the theme of woo-commerce and register page.

    I dont think it really connected in to mobile menu, but with out that reason, there is no reason for  this issue.

    fortunately, this site does not need any mobile menu now.

    So could let me know any method of disable the mobile menu?  

    I only want pc menu, and want to not show any mobile menu when the window size  is small.

  • [deleted] replied

    Hi there seems to be some issue with the items_wrap property of wp_nav_menu in your site . 

    the menu is showing now . https://prnt.sc/QP7auYCYQ7AJ


  • poq33882 replied

    Thank you for fixing website.

    I really appreciate your help.

    Thank you!