Okay
  Public Ticket #3110988
4.4 some errors
Closed

Comments

  • dramalanguage started the conversation

    Hello wplms
    The customer support function has become much more convenient than before. Thank you.

    1. I want to reduce the height under the header. But I can't find it in the options. Currently, I am using a transparent header without a top header.
    https://prnt.sc/yst_WRRRZVz9

    2. There is no pdf of the certificate of completion.
    In the past, I have been asking and answering questions for a long time in the post below. However, Korean is broken.
    https://wplms.io/support/forums/topic/certificates-of-completion-are-not-automatically-printed/

    After that, I was instructed to use the old certificate of completion plugin as shown below.
    https://wplms.io/support/forums/topic/certificates-of-completion/

    But I can't print and download pdf.

    https://somup.com/c3jZolUhNN


    3. Points are not normal.
    The current registration points are working fine.
    However, no points are awarded for login, writing course reviews and instructor profiles reviews, and completing courses, quizzes and units.

    I am using : myCred  2.4.8.1 and WPLMS MyCred 4.2

    4. Dashboard and dropdown menu notification error, menu expand closed function error, tour  icon removed

    Notifications are not displayed in red in the Dashboard and dropdown menu.
    The profile menu expand closed function does not work.
    I don't use the tour function. I want to delete the tour icon.

    https://somup.com/c3jZo4Uh9Z

  • [deleted] replied

    1 . Try goto wp-admin -> appearance -> customize-> header -> change header style to sleek . 


    2 . Im sorry this is still pending , we tried two times to resolve this but its not working , previously it se to be fixed with adding custom font s  .

    We recommend you to disable it for now and use the old certificates which still works . 


    3 . completing courses, quizzes and units. will work , try creating new point awarding cirtirea .also enable sync vibebp login to wp from wp-admin -> vibebp -> settngs . 


    4 . mistaking it again , that icon is for live notifications whcih system shows  .Actual notification from bp can be seen from profile menu here  : https://prnt.sc/t7EA8hBM5ETA

  • dramalanguage replied

    1 . Try goto wp-admin -> appearance -> customize-> header -> change header style to sleek . 
    As you advised I changed the header style to sleek. That way, the header was reduced to the height I wanted. However, the background image provided by the transparent theme is gone.

    Can't I insert the page title color and background image like the background image provided by the transparent theme? The current gray background and black font are too monotonous.
    https://somup.com/c3jUIsUXAL

    2. certificates
    If I use the old certificates, which version and where do I download it?

    4. icon
    How do I hide the 2 icons below?
    https://prnt.sc/XHHstA9XsXUN

  • [deleted] replied

    1  . 

    Please share your site url and admin creds in private reply : 

    body.home-page.home #content{
        padding-top:90px !important;
    }


    2 . Ohh the certificates are not assigning when the course is completed , is this the issue  ? can you please share the course name where this is happening ? 


    3 . 

    Please share your site url and admin creds in private reply : 

    .end_block .tours_wrapper,.end_block .notifications{display:none !important;}



  • dramalanguage replied

    1. the header 
    I solved it fine with the code you taught me. Thank you.

    2. the certificate of font
    The problem is that the Korean font is broken. Below are the links you and I have exchanged.

    3. hide the 2 icons 
    Icons are well hidden. However, in version 3, when a new notification came, it was displayed in red, but now it is not. And the profile menu doesn't close.
    https://prnt.sc/e-FFSqC6QzgO

  • [deleted] replied

    2 . yes this is pending issue . We are unable to solve it right now . 


    3 . No this new notification on the left in profile menu does not shows red indicator on new notification right now . 

    To let close the sidebar please disable "Show expanded profile menu" in appearance -> customize -> vibebp settings -> general settings