Okay
  Public Ticket #3112228
access to courses in WPLMS 4.4
Closed

Comments

  •  12
    MeesterGijs started the conversation

    Hello,

    Have a look at this video; I purchase a one year membership but don't get access to the courses. I am being kept in a neverending loop.

    Please help,

    Gijs

  •   MeesterGijs replied privately
  • [deleted] replied

    There is some php error appearing there while assining the courses when order is complete that is why the courses are not assiginng to user on purcahse. 

    Please share your site php error log and ftp creds of staging site to fix this issue .

  •   MeesterGijs replied privately
  • [deleted] replied

    This code snippet was causing the error: 

    /* WINKELMAND leeg na betaling */
    //add_action( 'woocommerce_order_status_completed', 'order_received_empty_cart_action', 10, 1 );
    function order_received_empty_cart_action( $order_id ){
        WC()->cart->empty_cart();
    }


    I have currently commented out this line in your site .


  •  12
    MeesterGijs replied

    Have a look at this video. After registering and paying for membership I still get redirected to checkout when I wan to start a course...

    And.... Why am I, as a student, not being redirected to the app environment? Maybe it's just a setting?

    Gijs

  • [deleted] replied

    This issue is another issue .We need some time to check this out the image link supposed to take user to course instead . 

  •  12
    MeesterGijs replied

    Dear Alex,

    Have you found a solution?

    Gijs

  •   [deleted] replied privately
  •  12
    MeesterGijs replied

    The video isn't showing the issue because you never clicked START/CONTINUE COURSE. Try that please and you'll see my issue.

  • [deleted] replied

    You will need to drop this page for betterment of your site . 

    https://prnt.sc/fso5tEDv-OAQ

    its not loading for me now and crashes with each load.

  • [deleted] replied

    I have already told user can see his courses on the app page .

  •   MeesterGijs replied privately
  • [deleted] replied

    They can work together but in your site there is custom code for redirection at various places .

    which is causing this issue and customization is not covered in theme support and ultimately like app experience user gonna use the app page not this cursobond since it also take much time to load and dont have any sorting options as well. 

    Rest left if about redirecting to product page when expired well in app page we do that too . when expires a course , course show in expired filter with link to course home page where use can buy.

  •  12
    MeesterGijs replied

    I need to update WPLMS and VibeBP first, before I can redirect menu to the app environment. Let's leave this open for now. I will get back to this.

    Thanks

  • [deleted] replied

    Ok sure .You mean updating on live site?

  •  12
    MeesterGijs replied

    No, the staging website. I don't mind deleting /cursusaanbod and use app/#component=course&action=course

    But before I can do that I need the alphabetic order, which after updating wplms/vibebp still doesn't work.

    At this ticket you told me that updating plugin would work. What can I do? Or did you mean 'next update of theme'?

    Gijs

  • [deleted] replied

    Yes that is in pipeline we are working to add default alphabetical order.

  •  12
    MeesterGijs replied

    Ah, get it. Still coming up. I'll wait for a notification. Right? We always get notification for plugin update, also for wplms plugins like wplms and vibeBP?

  • [deleted] replied

    Yes updated should show but since past few weeks we are having some problem with updates api from envato . 

    We are working on it.