Okay
  Public Ticket #3241737
Student Profile
Closed

Comments

  • Maryum Sahar started the conversation

    Hi,

    I'm using the Tutorly theme for my client. But in the student profile, when a student books an appointment, the instructor has approved that one. The student did not see the appointment in his profile as a booked appointment.

    Can you please guide how to fix it or which settings will be applied to it?

  •  390
    Ripul replied

    This should ideally work.  Testing this and sharing more detials in next reply.

    Unless the flow was broken becuase the confirmation email was not sent.

    Good thing is that you can debug it from the site activity.

    On booking confirmation a site activity is recorded. Please check if that is there.

  • Maryum Sahar replied
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    I'm logging in from a student profile. I have booked an appointment as a student. But when I saw "Pending Booking," there was nothing to show, even though I had booked an appointment.

    Same thing; when the instructor approved the appointment, it was not showing in "Booking".
    I can't understand what the problem is here or how to fix it. Can you please assist me in fixing it?
    Or it is a problem in theme booking system?
  •  390
    Ripul replied

    Please can you make sure the plugin version for vibe-appointments is 1.9.2 , I saw a similar issue where the plugin was outdated.

    Check if you get automatic update, in case you do not see updates.

    You can download the plugin manually to update it : https://wpappointify.com/verify-purchase?purcase_code=XXXX&plugin=wplms.io/vibe-appointments.zip


    replace the XXXX with your purchase code in the browser.

  • Maryum Sahar replied
    1480084379.png

    I have a purchase code, but still, it shows me a warning like this. How to fix it or how to download the updated plugin via ThemeForest?

  •  390
    Ripul replied

    The purchase code is missing in the template. You should see a message to add purchase code.

    Optionally, Please go to WP admin - appearance- ssetup wizard - re-start it and in the second/third step you will be required to enter the purchase code.

    Once you add it there, quit the setup wizard or close the browser tab.

  •  390
    Ripul replied

    Please share the link you are using to download the addon.