Any idea why the date on this certificate is incorrect? I just passed it today, on 16th April. But see what it says in the image. UPDATE: Also, I tried again on 18-4, but it says 27 March 2023
All is recorded and present in course. See here. Besides INCORRECT date in PDF certificate, I also see that it says that I did this two hours ago when it was less than a minute ago... Can we fix this, please?
That's weird. I just completed a course and the date in certificate was from two days before. How is that possible? Is caching again the culprit? But how then?
Certificate date is now correct, don't know how... But at the end of the video you still see one error: http://somup.com/c01OXpzfUU And look here; they don't match: https://imgur.com/a/SZEPquj Top one is correct, bottom one is two hours off.
yes we have an ongoing issue with the activity time . We are not able to replicate it on local setup but yes there are two other customers who is facing the issue with timing .
I've had my developer have a look at his conclusion: wplms doesn't use time converstion based on Wordpress settings. So in settings I use correct time, but you automatically have all time as UTC. So we can't fix it. You have to fix or add this in a next update. Could you? Because I want to use specific timezone wherever someone is, not standard UTC. Seems a very basic wish for a modern website, right?
Of course you can fix it. You mean to say that it's not a priority. Which is a pity. Very misleading for students and teachers. Especially those! They want to check status/progress and get incorrect info.
I agree but the issue is actually very strange and we are not able to replicate even when I change my computer timezone setting .I hope you'd understand .
Dear Alex,
Any idea why the date on this certificate is incorrect? I just passed it today, on 16th April. But see what it says in the image. UPDATE: Also, I tried again on 18-4, but it says 27 March 2023
Can you please share the shortcode you used for the date and link to edit this certificate template , course url and username as well.
Hi I found this to be working :
https://prnt.sc/oqpSYNgP0Rnm
Hi Alex,
I have a new example: https://imgur.com/a/Bqemhcf Here's another one: https://imgur.com/a/APRC4Jp
Is it caching? Because maybe I also tested this course yesterday?
So this is happening for those users whose activity system is not able to find .
As you know that some stats and dates are fetched form activity please check if those users have course submit activity in the course .
I don't understand your question. Sorry. Really appreciate your help, though.
simply goto course and check if the activity related to course submit is present in your course .
if activity is present only then the date will show correctly
All is recorded and present in course. See here. Besides INCORRECT date in PDF certificate, I also see that it says that I did this two hours ago when it was less than a minute ago... Can we fix this, please?
site https://env-meestergijs-premium.kinsta.cloud/certificates/75procent/ is not working anymore
can you please share the course name and usernames on http://meestergijs.nl/
Correct, I deleted all stagings...
You see the course name in the certificate image: What Which: https://meestergijs.nl/cursus/what-which/
You see the username in the course activity (left image): Willy_Schudspier
Any update?
date is showing correctly for the user :
https://meestergijs.nl/wp-content/uploads/2023/06/5168_6572.pdf?1686407478
That's weird. I just completed a course and the date in certificate was from two days before. How is that possible? Is caching again the culprit? But how then?
Because I deleted the activity of course completion you just did two days before .
Explain this: http://somup.com/c01Iq7adOF
I started and finished the course on June 13, but certificate says June 12. Why?
Hi the date on certificate shows with respect to GMT 0 time .
I guess your timezone is GMT+2
so this might be confusion due to that
No date is correct. Sometimes the certificate is 5 or 6 days off. So that is not the cause of the issue.
What else could it be?
can you please share the user name and course where this is off for 5-6days ?
username is my own admin: SirMeesterGijs
Course: https://meestergijs.nl/cursus/what-which/ course ID: 5168
there is no SirMeesterGijs in the waht which course
SirMeesterGijs
Oh, that's my admin. My student username is: Meester Gijs
Never knew that was not the same... Can you check again?
I searched that user and found out that this user has not finished the what which course , can you please share a valid username to check ?
Certificate date is now correct, don't know how... But at the end of the video you still see one error: http://somup.com/c01OXpzfUU And look here; they don't match: https://imgur.com/a/SZEPquj Top one is correct, bottom one is two hours off.
Usernam: Willy_Schudspier
ID: 6626
These are the time settings:
yes we have an ongoing issue with the activity time . We are not able to replicate it on local setup but yes there are two other customers who is facing the issue with timing .
So we can call this an ongoing issue .
https://trello.com/c/g9fIhx4A
I appreciate you acknowledging it. Took some time. I hope it will be fixed soon. Teachers love to see the scores and dates, times, etc.
I've had my developer have a look at his conclusion: wplms doesn't use time converstion based on Wordpress settings. So in settings I use correct time, but you automatically have all time as UTC. So we can't fix it. You have to fix or add this in a next update. Could you? Because I want to use specific timezone wherever someone is, not standard UTC. Seems a very basic wish for a modern website, right?
We are fetching this from the time saved in the activity.
Yes, at many places we store the exact time so that calculation becomes easier as most times are shown as "x" days ago.
Unfortunately, this can;t be fixed as of now.
Of course you can fix it. You mean to say that it's not a priority. Which is a pity. Very misleading for students and teachers. Especially those! They want to check status/progress and get incorrect info.
Gijs
I agree but the issue is actually very strange and we are not able to replicate even when I change my computer timezone setting .I hope you'd understand .
Hi Alex,
That's ok.
Let's close for now..
Gijs