Okay
  Public Ticket #3369877
Vibe apointments not working
Closed

Comments

  • Karabo started the conversation

    Good day,


    I've been setting up a website for a client, who recently purchased Tutorly, and have followed your tutorial on how to install it. Though I've encountered challenges, with the Vibe Appointments plugins, and the certain features that use PHP aren't also working.

    I use to get the error on the attached but now the site works, however, I'm unable to carry out using the site to its fullest, as lacking Vibe Appointments disables progress.


    Thanks

    Attached files:  343386766_1558952524514869_8223882209886801235_n.png

  •  390
    Ripul replied

    the error clearly indicates that you are missing a vital plugin in your site. Vibe appointments.

    You are accessing a page which reqiores vibe appointments , please install the vibe-appointments plugin in the package or from the direct links in the documentation

    https://tutorlydocs.wpappointify.com/installation-and-setup/manual-install#plugin-installation

  • Karabo replied

    Hi there


    After clicking on the Vibe appointment link you shared, all I saw was a blank window like as shown in the attached.

    Attached files:  Screenshot 2023-05-14 201122.png

  •   Karabo replied privately
  • Karabo replied

    Vibe BigBlueButton and BigBlueButton aren't installing as well.

    Attached files:  Screenshot 2023-05-14 203744.png

  •  390
    Ripul replied

    Can you share site link and WP adminn details of your site in a private reply.

    Yes, so some of the links in the menus are directing to the demo site which you can change in WP admin - menus

    now, things you have to do now is

    1. Setup Instructors

    2. Instructors also need to fill up their profiles

    3. Instructors also need to create slots for booking so they show up in the find an instructor section.


     I can login and check why things are not working. Also see our videos.


    Note : vibe BBB and BBB plugins are hosted on wp.org , so this looks like  you can also search and install

  •   Karabo replied privately
  •  390
    Ripul replied

    checking site...

  • Karabo replied

    Thanks, Ripul. 


    Good luck

  •  390
    Ripul replied

    the installer has not run properly. the biggest missing piece without which no thing will work is missing.

    configuring things in your site.

    Client ID

    Attached files:  Screenshot 2023-05-16 at 5.08.35 PM.png

  •  390
    Ripul replied

    the import has run multiple times and caused a lot of issues.

    Can I just reset and re-install the theme in your site  ?

    I need the theme purchase code to reset and re-install.

    Please share in private reply.

  •  390
    Ripul replied

    Please let me know if I can reset, I need purchase code. Otherwise cleaning up is going to take a looong time

    https://prnt.sc/aHhySATbFrxd


  •   Karabo replied privately
  •  390
    Ripul replied

    working on this. 

  •  390
    Ripul replied

    setup is complete. 

    Thank you. Please check your site.

  •   Karabo replied privately
  •   Karabo replied privately
  •  390
    Ripul replied

    I was able to get it before the reset from options and use it for re-isntall.

    Glad I was able to help. Closing ticket. 

    For new issues please create new tickets, new & shorter tickets are faster to resolve.