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  Public Ticket #3386904
BBB rooms not showing students
Closed

Comments

  • astoria_group started the conversation

    Everything is updated to latest version. I noticed that BBB rooms dont show the name of the students after they are added, the profile just stays blank. Its happening with different type than admin / instructors. See photo

    Attached files:  image_2023-06-06_16_41_10.png

  •  390
    Ripul replied

    Thank you for sharing this. This is uncommon. Which verison of Vibe BBB are you using ?

    Does this happen while adding the users as well ?

    Since the calls to fetch avatar from the site can inundate the server and it may stop responding for some calls this might be possible. There is a pending update that would fix this.

     Are you using custom BBB server or standard BBB server.

    Also try our performance accelerator


  • astoria_group replied

    1. Which verison of Vibe BBB are you using  -  1.9.8.3 

    2. Does this happen while adding the users as well ? Yes

    3. Are you using custom BBB server or standard BBB server? Standart

    4. Also try our performance accelerator - I did, everuthing is faster but my some of my icons changed, please see screenshot (3 dashes instead of the icons): 

    1023001400.png

    Video explanation:

  • [deleted] replied

    Hi yes this is seems to be a bug .working on it .


  • astoria_group replied

    Please let me know when its fixed

  • [deleted] replied

    Ok sure

  • astoria_group replied

    When will you fix this? It has been 2 weeks since this problem, very frustrating

  • [deleted] replied

    Hi the issue is just reported by you two weeks ago . 

    We are working on this .

  • astoria_group replied

    Dont close the topic until solution. Is there any update? This is causing lots of problems to instructors and students

  • astoria_group replied

    Is someone from support going to help or you just don't care?

  •  390
    Ripul replied

    BBB plugin update is coming up. We are including everything in vibe bbb and removing the bigbluebutton plugin as it has been deactivated in Wp.org

  • astoria_group replied

    2 years later, I still have this bug. Please update me on solution

  •  37
    Support replied

    please share which version of bbb are you using 

    https://wplms.io/downloads/vibe-bbb/

    last update was in aug,24 


    Thank You

    WPLMS Documentation: https://docs.wplms.io/

    WPLMS Youtube tutorial videos : https://www.youtube.com/@vibethemes

  • astoria_group replied

    Hello! I updated to the last version. Now I can see pictures, but the second issue remains - I see meeting could not be created, when trying to create a meeting from frontend. From back end there is no such problem.

    Attached files:  BBB.jpg

  •  390
    Ripul replied

    Are you adding content in the meeting,

    title and content are 2 required field for creating wordpress post/page 

  • astoria_group replied

    working now, please close ticket and THANKS A LOT!!!