Okay
  Public Ticket #3480950
Zoom Meetings
Closed

Comments

  • Tyrone started the conversation

    1. Having trouble creating zoom meetings as an instructor. Error: "sorry you are unable to do that". Logged in as instructor / clicking managed slots / choosing a slot / assign slot to member / clicking create zoom meeting

    2. I would also like that when an instructor creates/adds slots for a service that a zoom meeting can be created for those selected slot range.

  •  390
    Ripul replied

    1. Please ensure the meeting credentials are correctly setup.

    2. This is already available with the [+] button on the slot, the meetings are automatically created when the meeting is confirmed.

    If you want we can test with our credentials on your site. Share site link and WP admin details.

  •   Tyrone replied privately
  •  390
    Ripul replied

    I just need WordPress admin details not cpanel. 

  •   Tyrone replied privately
  •  390
    Ripul replied

    This is working correctly

    Attached files:  Screenshot 2023-09-23 at 12.32.02 AM.png

  • Tyrone replied

    In the instructor login when clicking a slot and creating a zoom meeting, still receiving the error "sorry you are not allowed to do this". 

    Also under settings for the instruction there is a Zoom Meeting Configuration. Does the Instructor need to setup up zoom using their personal account?

    Please can you also explain how the zoom integration works with instructors and bookings. Do I need to have a business zoom account for instructors to have multiple sessions at a given time?

  •  390
    Ripul replied

    You do not need a business zoom account. The Zoom meetings  are automatically created and connected to the Slot when the booking is confirmed.