Okay
  Public Ticket #3522290
Errors when i instal
Closed

Comments

  • offboxmarketing started the conversation

    Vibe Help Desk, Envato,

    Attached files:  Screenshot 2023-11-15 134919.png
      Screenshot 2023-11-15 024305.png

  • [deleted] replied

    it seems like you have activated vibe helpdesk plugin without activating vibebp plugin first . 

    please deactivate the vibe helpdesk plugin first via ftp : https://wpshout.com/quick-guides/how-to-use-ftp-to-deactivate-a-plugin-thats-breaking-your-wordpress-site/#gref

    then  continue with the site setup process then finally activate the vibe helpdesk plugin.


    the second error at setup page is related with theme not properly installed or file permissions not right . 

    check if there is a folder named "assets" present in wp-content/themes/wplms folder.

  • offboxmarketing replied

    Good afternoon, I am grateful for a product like WPLUS,

    But I have problems constantly during installation, although I was able to install, but all the time there are different errors with the theme, then with plugins I bought a product with technical support, I would like to clarify whether there is an opportunity to install it for you and package it in Wordpress, and how to send the installation file already with a pre-installed form to me,
    I don't need a Landing Page,
    I need to have a LOGIN PAGE and a DASHBOARD on which students could take the course, and a dashboard for the curator of the course, which will form the course from materials, the rest are all plugins that are included in my package, I can install the elementor myself, can you help me with this

  • [deleted] replied

    yes we can install the theme for you.for this please share : 

    site url

    admin credentials 

    ftp creds to fix the broken site 

    demo you like to install 

    theme purchase code to activate updates.

  •   offboxmarketing replied privately
  • [deleted] replied

    hi please refer : 

    I would need a site url where I can login with admin .

    7989403025.png
  •   offboxmarketing replied privately
  • [deleted] replied

    Hi yes I was able to login to local account but could not get to any wordpress website where we have to install the demo . 

    need site url and its admin credentials to install the demo,

  •   offboxmarketing replied privately
  • [deleted] replied

    then how do you get access to it ?

    it would be better if you provide some real hosted server and we install the demo on it for you so that you can start changing things and create courses .

  • offboxmarketing replied

    Ok, i will by hosting and send you accesses, but in local site folder, you can zip sitefolder, but if you want in real host, tomorrow i will by and send credentials, Thank you

  • [deleted] replied

    Sure did you purchase it?

  •   offboxmarketing replied privately
  • [deleted] replied

    Ok great can we install wordpress and theme on this server now ? 

    Im sorry whatsapp communication not available you can email us at [email protected].

  • offboxmarketing replied

    Yes of course, i’ll wait, thx

  • [deleted] replied

    installed demo : 

    username : admin

    password : V1M@vTj37@

  •   offboxmarketing replied privately
  • [deleted] replied

    Hi i installed the demo but there is nothing on the server now : 

    https://server3.ahost.uz:2083/cpsess1062255255/frontend/jupiter/filemanager/index.html

    did you deleted that site ?

  • offboxmarketing replied

    Hi, i dont know why, yesterday when i start create course, was a lot of errors, and after may be cpanel restarted?

    Sorry i dont know why

  • [deleted] replied

    What we have to do not install the demo again ? 

    for that please share your site url and admin credentials . 

    old cpanel creds are not working anymore .

  •  390
    Ripul replied

    reminder , please update on the tickets . Why you do not even bother to respond on the tickets.