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  Public Ticket #3534439
Tutors are not showing up on page
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  • curthbertjeremiah started the conversation

    I have already created multiple tutors but on the "find-your-tutor" page, it keeps saying "No members found!". How do I fix that?

  •  392
    Ripul replied

    The members need to have some slots in the selected time period. 

    By default it will show tutors who have slots in the upcoming 7 days.

    please see this video and create time slots for instructors :

  • curthbertjeremiah replied

    How do I add a service to the instructors?

  •  392
    Ripul replied

    1. create a sample slot from admin calendar

    2. Save the slot

    3. edit the sot by clicking it

    4. click the edit icon beside the instructor offering the slot

    5. search and assign it to a new instructor.

    6. now you will see a settings icon besides this instructor

    7. click on it and you can see that you can now set pricing and services to which the instructor is enrolled in.

  • curthbertjeremiah replied

    I would like to do it for all the days of the month for the instructors. Must I go clicking on every date and every slot? Is there a way to do it when I am creating the slots for the instructors? That way when I am creating recurring appointments or selecting a slot date range, I can assign the instructor and service at once.

  •  392
    Ripul replied

    oh no, you can select a date range. The date range can be for entire year for 1 instructor.

    now, if you have recurring classes for instructors like 1 class 5-6:00 pm every monday for entire 1 year. It is saved as 1 single slot.

    but if you have different slots then it will create 52 entires ( one for each week of the year ). Our cap for maximum entires in 1 go is set at 100 to avoid server crashes.

    video on recurring slots