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  Public Ticket #3537326
Courses preview is not loading when its in DRAFT or PENDING status
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  • heredianeira started the conversation

    Hi, we are creating courses form the APP experience, but the preview-button is showing empty page.

    1. the instructor creates a course, and fill everything.
    2. the instructor hit the PUBLISH BUTTON, 
    3. the course is being saved as DRAFT status (waiting for ADMIN to check and publish)

    PROBLEM 

    The instructor and admin are not able to use the PREVIEW feature, when they click it loads a blank-page.

    As this is a review and publish flow is important both users are able to check the course before to get published, and seems your tool is offering that feature but for some reason is not working properly.

    PD: you only can check the course PREVIEW when its on PUBLISHED status, but is too late, we need to preview before to publish it right?


    Please see attachments.

    Attached files:  preview when course is published.png
      preview feature from instructor view.png
      preview feature from admin view.png
      course edition full of info.png

  • [deleted] replied

    Im sorry we do not have the preview feature in front end course creator as of now . 

    for draft course to see instructor changes admin has to hit load draft or load instructor edit button  at the bottom of first tab of create course : https://somup.com/c0n22zxNOp


  • heredianeira replied

    Thank you for your answer, but the button PREVIEW exists on the app forntend for both: INstructor, and Admint.


    Are you saying that button is unusable for drafts?

  • [deleted] replied

    no its not unusable , its just that the course wont behave like not normal course since its not published .

    We have not checked the preview of an unpublished course there are checks in place for published course.