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  Public Ticket #3546166
BP issue
Closed

Comments

  • eliranmalka started the conversation

    Hello,

    Regarding the issue with buddypress (when going to the cart page there is a critical error), we had the issue even without having the last update. Regardless, we tried to install the version you attached here (11.4.0) but the issue remains.

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    On another note, the issues that your plugins were supposed to fix were either never solved (the gallery pictures crop) or came back (price range filter)

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  •  390
    Ripul replied

    BP 12 can be upgraded we release vibebp 1.9.9.2 which works with latest BP.

    Yes, the remianing is in our to do list.

    The pricing one was supposed to be fixed. The category prices should be fixed, rechecking...

  • eliranmalka replied

    We updated it

    The problem remains 

    6921912696.png



  •  390
    Ripul replied

    checking site...

    do clear your browser cache and check the page again.


    p.s : The only thing we can check is if there are errors because of our code which adds booking items in the cart. Since this page belongs to WooCommerce, there is also a chance the issues arose from WooCommerce or memory limits.

  • eliranmalka replied

    Hi, have you checked it?

  •  390
    Ripul replied

    yes, can you share steps when this happen ?

    https://prnt.sc/G7X2EYyVA_Is

    https://prnt.sc/xT8YZVO58jCX

  • eliranmalka replied

    We added items to the cart (slots) when we went to payment we got that screen

    Can we get a couple of programmer hours from you guys to close all bugs?

    Client already is killing us 

  • eliranmalka replied

    I'm adding a screen recording for the cart page problem - we tried to both clean cash and to do it from incognito and it still happens.

    Also, we encountered a new MAJOR problem - the instructors profile page has disappeared after the plugins update!!
    We haven't touched any pages, and we can't edit it or find it, there is nothing in the trash either. It has completely disappeared. It's with all instructors.

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    Attached files:  critical error.mp4
      profile page.mp4

  • eliranmalka replied

    Have you checked it? 

    This is very urgent 

  •  390
    Ripul replied

    checking this...

    p.s: Unfortunately, I've been really sick hence the delay in support.

  •  390
    Ripul replied

    it is working fine atm. 

    Attached files:  1.mp4