Okay
  Public Ticket #3559656
Revisit and Retake
Closed

Comments

  • Alan Shires started the conversation

    Dear wpLMS

    I have recently decided to implement the use of text boxes inside of my modules. However, to do this we effectively have to remove and replace the unit we are looking to make this modification.

    This results in our users having to go all the way back to that unit. 
    For example:
    Imagine there is 10 modules each consisting of 5 units. Imagine you are on module 7 and we make this change to unit 2 of all 10 modules. 
    The next time you log in the platform will not allow you to move pass unit 2 of module 1 then after you have completed that you will be stuck on module 2 unit 2. Then module 3 unit 2 and so on. 

    Do you have any information on how we can get around this issue?

    Additionally, we have a 10-question quiz built into each of our modules and the retake button on it does not work - can you advise? 

    Best,
    Alan


  • [deleted] replied

    1 . Im not able to understand your issue with units . can you please explain in more details along with screenshots?

    2 . for this please share your site url and admin creds in private reply .


  • Alan Shires replied

    The video shows me getting stuck on a previously completed unit. The developers informed me this is because originally no text box existed inside of the modules called 'Application' which is unit 4 of 7 for each of my modules. And to add the text boxes into the unit they had to replace the entire unit, so the original 'application' unit was deleted and replaced. This in turn resulted in the learner having never done that particular application and the course will not permit them to continue from where they left off in the course.

    We ideally need them to be able to continue in the course. 

    We could also ideally do with knowing how to modify units without replacing them entirely to prevent this.

    Finally, this video does not show the issues with the quiz, but that one is easier to understand. When a learner completes a quiz, a retake button is available. However, the retake button does not work.

    Thanks!


    http://site11.myvosite.com/

    User Name:

    Admin Password:

    TZHE1&DkRTCC3toTm5j!&abT


    Attached files:  Test.mp4

  • [deleted] replied

    Hi I was not able to re-produce the issue . https://somup.com/cZVooHkAJG

    the thing that you replace a unit and it should continue the access to next units is possible but at some point without finishing this new assignment you replaced user must finish this assignment as well in order to complete the course and get certificate .


  • Alan Shires replied

    And what are your thoughts about being unable to 'retake' the quizzes? 

  • [deleted] replied

    Please share your admin creds in private reply again .Previous one is not working .

  •   Alan Shires replied privately
  • Alan Shires replied

    The old login credentials and url are no longer valid, new details have been sent privately.

  • [deleted] replied

    Hi can you share ftp or cpanel credentials of this site : 

    http://site11.myvosite.com/wp-admin

    I was debugging the issue in code and in wp config there some syntax error appeared . 



  • Alan Shires replied

    The developers have asked that you edit the highlighted file to achieve the same.

    Attached files:  Dev.png

  • Alan Shires replied

    The developers state that is not the issue and have shared where the issue is. Attached.

    Attached files:  Retakes.mp4

  • [deleted] replied

    yes I know and this is how I fix it : https://somup.com/cZVYorkmco

    same fix will be available in next wplms plugin update.

  • Alan Shires replied

    Do we have an estimated time for when the update will be available?

  • [deleted] replied

    soon in a day or two/.