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  Public Ticket #3574867
Course and batches problem
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Comments

  •  1
    mlppkapps started the conversation

    Hi

    here few serious issues are imaged attached, please look into the matter, as we have launched it for the schools / students, so this problem is really bringing us troubles. 

    looking for immediate solution. 

    Attached files:  course expiry and batches problem.png

  • [deleted] replied

    Please share your site url and admin creds in private reply

  •   mlppkapps replied privately
  • [deleted] replied

    updated wplms plugin and it resolved the issue.

  •  1
    mlppkapps replied

    i myself also keep all the plugin updated. 

    but the main problem (with course connected to the batch) is still there, please look into it again....

    see attachment for further details.

    Attached files:  problem still there.png

  • [deleted] replied

    Hi the issue was appearing due to this : 

    Enable Course auto subscribe for Batch students
    was disabled in wp-admin-> lms -> settings .

    now try to re-add the student to the batch in group members screen , first remove the student and then re-add.

    https://screenpal.com/watch/cZnQ2AVdUFa

  •  1
    mlppkapps replied

    Enable Course auto subscribe for Batch students
    1. what does this option do?

    2. when i click on any course in batch it takes me to the enrolled courses where all other courses also available which are not connected the batch. Should not this remain in batch for batched courses?

    3. 3rd problem of empty box existence of a deleted course is still there, how to solve that?


    Attached files:  problem still there_437170.png

  • [deleted] replied

    1 . this actually subscribe user to the courses connected to the batch when user is added to the batch or join the batch. 

    If this is not enabled and user enrols to the batch they wont be enrolled to the course connected to it . 

    2 . hi yes it seems like this has stopped working. adding to issue log : https://trello.com/c/ZsPPFdsG


    3. I removed it.

  •  1
    mlppkapps replied

    when will this be solved ? : https://trello.com/c/ZsPPFdsG

    please solve this as soon as possible as we are waiting this to be fixed, we have to group schools using this feature, so we do not want any bug in it.

  • [deleted] replied

    hi fix coming up in batches plugin update soon.

  •  1
    mlppkapps replied

    hi

    as per your last msg empty box showing for deleted course was resolved.


    but its still existing in other user's group courses.

    Attached files:  empty box.png

  • [deleted] replied

    ok we noted down we will show some option to remopve the deleted course in next update of wplms batches plugin in the batches-> manage tab -> courses field 

  •  1
    mlppkapps replied

    will be highly appreciated, thank you,

  •  1
    mlppkapps replied

    please keep this thread open as this is very needful https://trello.com/c/ZsPPFdsG

    when this is solved lets know we are waiting for it.

  •  1
    mlppkapps replied

    il check thoroughly and let you know.

     i see this is not working for previously made groups and students.

  •  1
    mlppkapps replied

    ... 

    i have checked that its not working. please look into the matter. we have to do group our courses for students and teachers...

    this is very much required feature for us, for the same reason we bought WPLMS but we are not unfortunately meeting our required functionality. 

    Attached files:  batch and courses 21.2.24.png

  • [deleted] replied

    1,2&3 : please refer : https://somup.com/cZnrIRpwvm

    when a student is added to a batch then he is enrolled into all the courses the batch has . 

    if you do not want this then please disable this from wp-admin -> lms-> settings -> " Enable Course auto subscribe for Batch students " -> disable this.

    Also if you later add another course to the batch then student does not gets automatically enrolled into the new course -- this is a limitation .

    4 . well instructor is also a student in wplms.when you click on course in batch it will show student interface , instructor have to goto manage courses to manage the courses.

  •   mlppkapps replied privately
  • [deleted] replied

    yes I already told you that this is an issue fix it to re-add the student to group to make this new course available to the old students who have already enrolled to batch . 

    acually batches plugin was not created to handle this use case .

    we assume that all courses will be connected to the batch from the start .