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  Public Ticket #3635759
The translation issue of tours on the website
Closed

Comments

  •  1
    kezalkoatlj started the conversation

    Hello,

    We are currently trying to set up tours on the website. We translated the tour "Create Course" into Ukrainian, but unfortunately, it is not displayed in Ukrainian. That is, the panels with tours for selection are not displayed at all. Please advise on how we can fix this. https://prnt.sc/A-MgbORmD0Sm

    Also, when we select a tour, its name starts to change. This happens in the window when it is necessary to confirm the start of the tour. What could be the reason for this issue?

    Attached files:  msedge_rFEpllaTKS.gif
      msedge_TjKL8UDvGw.gif

  • [deleted] replied

    You need to add translation of the tours in backend wp-admin -> vibebp->  tours . 

    for each language then it will work currently you might not be able to fetch the tours in other language .

  •  1
    kezalkoatlj replied

    Hello,
    thank you for the tip, now the tours are playing in all languages.

    But we have noticed other errors.
    When you select a tour theme, for example, "Create Course", it changes several times.
    Also, when the tour starts, the tooltips are not positioned correctly next to the button that needs to be pressed.
    I'm attaching videos of these issues.

    Please advise, how can we fix this?

  • [deleted] replied

    Im sorry in the gif file you share i could not understand it can you please share it in video format ?


  •  1
    kezalkoatlj replied

    Yes, of course

    Attached files:  chrome_gc9TzXfxbw.mp4

  • [deleted] replied

    yes there are issues with the tours playing adding to issu e: 

    https://trello.com/c/LNN3yYdu

  •  1
    kezalkoatlj replied

    Hello,
    We're monitoring Trello, but there haven't been any updates or comments regarding the issue. Are you working on addressing this matter?

  • [deleted] replied

    will work on it . 

  •  1
    kezalkoatlj replied

    Thank you, any progress? Do you need any information or assistance?

  • [deleted] replied

    hi this issue will take some time.  

  •  1
    kezalkoatlj replied

    We are following Trello, but there are no updates there. So please let us know, how is the progress on resolving the issue?

  •  1
    kezalkoatlj replied

    Hi, it's been 3 weeks since your last response! Have you managed to resolve the issue? What has been done on this matter during this time?


  •  390
    Ripul replied

    please change this code :

    in wp-content/vibebp/includes/class.api.php

    line 1860 :

    if($can_view_tour ){
    $tour_id = get_the_ID();
    if(function_exists('icl_object_id'))
        $tour_id = icl_object_id(get_the_ID(), 'tour', true);
                        $tours[]=array('id'=>$tour_id,'title'=>get_the_title($tour_id),'description'=>get_the_content($tour_id),'steps'=>get_post_meta(get_the_ID($tour_id),'steps',true));  
                    }
    

    Attached files:  Screenshot 2024-06-13 at 5.25.35 AM.png

  •  1
    kezalkoatlj replied

    Thank you, we are testing to see if this resolves the issue.

  •  1
    kezalkoatlj replied

    We inserted the code, but almost nothing has changed. When selecting a tour, it changes several times. Additionally, the tooltips work correctly a few times, but then either they don't switch when the action is already completed, or, as shown in the video, they move from bottom to top and vice versa, scrolling the page.

    Attached files:  1.mp4