We noticed an issue with the prices when purchasing a course. The problem is that in the settings of the test course, the full price is set to $594, and the discounted price is $396: https://prnt.sc/m4D3P7skc7CU
However, on the homepage, the course price is displayed as follows: full price - $594, discounted price - $15,681. So, it seems that the full price is not being converted, only the currency sign is changed, while the discounted price is converted: https://prnt.sc/In9iySRllPBw.
All attempts to change the price from the instructor dashboard have been unsuccessful. https://fex.net/uk/s/2vnbsol
From the admin panel, it shows the full price as $15, as we tried to set from the instructor dashboard initially, and the discounted price as $396, as it was initially: https://prnt.sc/chEV0zPBxxTy
However, when editing from the admin panel, the price is set correctly:
this price is fetched from the product that is connected to this course in that language please edit the course in front end and check its price in accessibility tab
But we are doing it. The course is created in Ukrainian, as you can see in the accessibility tab, which is also in Ukrainian. I'm also editing the course (video) in the Ukrainian version from the instructor's dashboard. And it's not working.
As we mentioned, the price became correct because we changed it from the admin panel. Please take a look at another course where the price is not displaying correctly. https://fex.net/uk/s/pk2v2yr
hi when createing the or editing the price from front end there is some plugin cuasing the price change there automatically : https://somup.com/cZh36k5ge9
please check your wpml settings on this , i guess its converting the price while setting the product there .
We contacted WPML about this issue, and they checked everything and wrote: "If the price conversion issue was happening from the WordPress admin area, our development team would be able to add a fix for this. But for any issues arising from the front-end course management screen, WPLMS developers will need to include the necessary changes or fixes." https://wpml.org/forums/topic/the-issue-with-setting-the-course-price/
Hello,
We noticed an issue with the prices when purchasing a course. The problem is that in the settings of the test course, the full price is set to $594, and the discounted price is $396: https://prnt.sc/m4D3P7skc7CU
However, on the homepage, the course price is displayed as follows: full price - $594, discounted price - $15,681. So, it seems that the full price is not being converted, only the currency sign is changed, while the discounted price is converted: https://prnt.sc/In9iySRllPBw.
All attempts to change the price from the instructor dashboard have been unsuccessful. https://fex.net/uk/s/2vnbsol
From the admin panel, it shows the full price as $15, as we tried to set from the instructor dashboard initially, and the discounted price as $396, as it was initially: https://prnt.sc/chEV0zPBxxTy
However, when editing from the admin panel, the price is set correctly:
https://prnt.sc/TevxSWDH5ZxP
https://prnt.sc/QFENRfGaajG
What could be causing this problem?
well in wpml each language version of course is treated as different
https://prnt.sc/In9iySRllPBw
this price is fetched from the product that is connected to this course in that language please edit the course in front end and check its price in accessibility tab
But we are doing it.
The course is created in Ukrainian, as you can see in the accessibility tab, which is also in Ukrainian. I'm also editing the course (video) in the Ukrainian version from the instructor's dashboard. And it's not working.
as you can see the course has this product set in it and its price is showing correctly there :
As we mentioned, the price became correct because we changed it from the admin panel.
Please take a look at another course where the price is not displaying correctly. https://fex.net/uk/s/pk2v2yr
im not able to play the video can you attach the video here .
also share the url of course to check.
Attached files: msedge_16lIU1HZN5.mp4
hi when createing the or editing the price from front end there is some plugin cuasing the price change there automatically : https://somup.com/cZh36k5ge9
please check your wpml settings on this , i guess its converting the price while setting the product there .
Hello,
We contacted WPML about this issue, and they checked everything and wrote: "If the price conversion issue was happening from the WordPress admin area, our development team would be able to add a fix for this. But for any issues arising from the front-end course management screen, WPLMS developers will need to include the necessary changes or fixes." https://wpml.org/forums/topic/the-issue-with-setting-the-course-price/
well we are creating / editing the price of product in api call which calls to this code :
which as you can see we are using proper wp and woocommerce functions and there is no code involved in currency exchange .
the wpml is running thier filter in this core woocommerce function from WC_product class :