Okay
  Public Ticket #3648676
The ability to remember the password is missing.
Closed

Comments

  •  1
    kezalkoatlj started the conversation

    Hello,
    Unfortunately, in the mobile version, there is no option to remember the password. And each time you need to enter your details, which is very inconvenient. How can we fix this? https://prnt.sc/ud-OdguJMnZE

  • [deleted] replied

    hi remember password is a feature of browser actually : https://support.apple.com/en-gb/guide/safari/ibrw1117/16.0/mac/11.0

  •  1
    kezalkoatlj replied

    We understand. However, we don't understand why this functionality is not available on the website's mobile version. We will not explain to people how to set up this feature on their phones. This will annoy users.


  • [deleted] replied

    hi im sorry this is something we cannot control as of now. 

  •  1
    kezalkoatlj replied

    But we don't understand why. And will you be able to fix it in the future?

  • [deleted] replied

    this is not our issue hence we cannot fix it .contact safari browser support on this.

  •  1
    kezalkoatlj replied

    But what does Safari browser have to do with it? This is a problem with the mobile version of the site! And this problem exists on Android as well, so we don't understand why you are referring to Safari browser!

  • [deleted] replied

    try setting Token Duration from wp-admin > vibebp-> settings -> to never expires ,  this will not logout the user but note that users need to login again and clear their cache .

  •  1
    kezalkoatlj replied

    So, will this action remove the automatic logout every time the site is closed? But this doesn't solve the problem. The user will still need to enter their details if they are registered as both a student and an instructor several times a day...

  •  1
    kezalkoatlj replied

    We are still waiting for a response.

  • [deleted] replied

    well the issue you are stating is not appearing at our end . 

    did you Token Duration from wp-admin > vibebp-> settings -> to never expires ?

  •  1
    kezalkoatlj replied

    We set 'wp-admin > vibebp -> settings -> to never expire,' but this does not relate to the problem we mentioned. We are concerned with the password remember functionality.

  • [deleted] replied

    as told password remember is not under our control this is not our issue.

    this is browser's issue if they cannot remember passwords . 

    https://support.apple.com/en-in/guide/safari/ibrwf71ba236/mac