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  Public Ticket #3650113
Module release timing glitch
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Comments

  • Meg started the conversation

    Hi

    My website is supposed to deliver 1 learning module/week to students in some versions of the course. However, lately it has been giving those students access to the entire course. Please advise how to fix.  

    Thanks Meg

  • [deleted] replied

    can you share the course name and admin creds to check this  .

    make sure your drip feed settings are saved in course settings : 

    4541572329.png


  • Meg replied

    Hi Alex

    Thanks.  I checked and the settings appeared to be correct.  I appreciate you checking for me.  

    https://elitebreederformula.com/wp-admin

    User: admin

    PW: DS3I2T*yn*FHtH(0KB

  • Meg replied

    The only versions of the course that is drip feed are:

    * Elite Breeder Formula

    * Elite Breeder Formula Module 2 on

    Thanks

  • [deleted] replied

    please share the course name as well for which drip is not working.

  • Meg replied

    Drip not working for Elite Breeder Formula 

  • [deleted] replied

    hi wp admin creds not working : https://somup.com/cZh3lY5gI5

  • Meg replied

    Apologies Alex

    Use these:  User: [email protected]

    PW: R@ven$qui11

  • Meg replied

    I checked and this login works :)


  • [deleted] replied

    hi can you please also share a user account for whcih this drip is not working . note that you have chosen to apply the drip feed from the starting time of the course  

    which will provide access to next section considering when user started the course .

    suppose if user started the course 2 weeks back then he should get access to 2  sections atleast . 

  • Meg replied

    Yes.  Marissa Ripper who joined 16 May 24

  • [deleted] replied

    hi I find it to be working fine : 

    https://somup.com/cZhZox5C5m


    i reset the password of marrisa to 1234 to test it out . 


  • Meg replied

    Hi Alex.  Huh... always the way.

    I have a new, much bigger issue.  I upgraded the WPLMS theme and now my website is broken. 

    Here is the message I got: Howdy!

    WordPress has a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

    In this case, WordPress caught an error with one of your plugins, Vibe Calendar.

    First, visit your website (https://elitebreederformula.com/) and check for any visible issues. Next, visit the page where the error was caught (https://elitebreederformula.com/wp-admin/admin.php?page=wplms-setup&step=updates) and check for any visible issues.

    Please contact your host for assistance with investigating this issue further.

    If your site appears broken and you can't access your dashboard normally, WordPress now has a special "recovery mode". This lets you safely login to your dashboard and investigate further.

    https://elitebreederformula.com/wp-login.php?action=enter_recovery_mode&rm_token=o1GdeQkvxYDdIf2e6uFtXu&rm_key=BRvtONOGLBHedk9JhZuGNh

    To keep your site safe, this link will expire in 1 day. Don't worry about that, though: a new link will be emailed to you if the error occurs again after it expires.

    When seeking help with this issue, you may be asked for some of the following information:
    WordPress version 6.5.3
    Active theme: WPLMS (version 4.950)
    Current plugin: Vibe Calendar (version 1.5)
    PHP version 7.4.33

  • [deleted] replied

    you upgraded to v4 which is a lot of change in architecture and we dont recommend upgrading to it without testing it on a test site first if your site is live . 

    i reverted it . 

    do not hit the start migration button there in admin panel . 

    currently somehow the site is showing fatal error , can you restore from backup or share ftp creds with us to check it out .