Okay
  Public Ticket #3651057
Incorrect tracking of assignments/tests
Closed

Comments

  •  1
    kezalkoatlj started the conversation

    Hi,

    We've encountered an issue with the incorrect tracking of tests and course engagements.

    On the "My Assignments" page, under the "Assigned" tab, the tracking (i.e., the numbers) doesn't show at all. https://prnt.sc/kRXCSckaHA_Y

    When an instructor views their own course, it shows an incorrect number of course engagements. https://prnt.sc/qzGuSX1SkJi_

    How can we fix these errors?

    Thank you.

  • [deleted] replied

    hi this assigned count actually shows assigned assignment or quizzes : 

    https://somup.com/cZhrIY5A5y


    to show correct number of students there please goto wp-admin -> wplms -> course manager -> enable "  maintain accurate student count " , then come back to front end , add or remove a user from course admin it will fix the count .    

  •  1
    kezalkoatlj replied

    We enabled the settings you mentioned, but it didn't work.https://prnt.sc/KeN2WhoQE67D
    We removed the student from the course and then purchased it again. This also didn't work; the number of assignments doesn't show at all, and the number of quizzes is incorrect. In the video, we show that there are three courses purchased by the student, which have assignments and quizzes. https://fex.net/uk/s/d15rxlc

    Additionally, the number of students viewed by the instructor from the admin panel also didn't change; it shows incorrectly. https://prnt.sc/ck_cR_MWAlXf


  • [deleted] replied

    this is how to fix the student count : https://somup.com/cZhv2w57Td



    about the assigned count in quiz/assignment  : please check this video carefully when it increased : https://go.screenpal.com/watch/cZhrIYVLzQb



    note that just seeing the quiz does not increment the assigned count . assign feature is different what you are thinking . 

    the assign feature only used when instructor want to specially assign some quiz or assignment to student . 

    you can disable the assign feature from wp-admin - > lms -> settings -> enable assign quizzes . 

    if you are confusing . 

    we made this feature for those users who are not using wplms for courses but only fro quizzes.

  •  1
    kezalkoatlj replied

    Thank you for the explanation and instructions. We tried it, and everything works as shown in the video. However, the number of course participants is corrected only when performing the manipulation you suggested. When creating a new course, the incorrect number of participants is still set automatically. Perhaps it is beneficial when the number of participants is generated upon course creation, as it adds to the course's popularity. Is this intentional? Can we edit this assigned number?

    In the 'My Assignments' tab, the problem remains: when no assignments are assigned, the number 0 does not appear.

  •  1
    kezalkoatlj replied

     

    We also need clarification. You wrote: "the assign feature only used when instructor want to specially assign some quiz or assignment to student." But in your documentation, it states the following: https://prnt.sc/i1SAeMbuBIYF https://prnt.sc/2SEiOY7uhFoN
    And the quizzes and assignments that are part of the course purchased by the student are not displayed in "My Quizzes" and "My Assignments."


  •  1
    kezalkoatlj replied

    We are still waiting for a response.

  • [deleted] replied

    https://prnt.sc/2SEiOY7uhFoN : this explanation is wrong now , at the time we created this doc assign quiz feature was not developed . 

    we added it later to the "assigned" word is misunderstood  


    please simply disable the assign feature from wp-admin - > lms -> settings -> enable assign quizzes . to get over this confusion .

    about new course student count issue we are not replicating this : https://somup.com/cZ1eok586f

  •  1
    kezalkoatlj replied

    So we have disabled the task and test assignment feature. But now the "My Tests" and "My Tasks" tabs have become non-functional and unnecessary. Overall, this does not suit us; we want it to work as stated in the documentation because it is logical and necessary functionality.

  •  1
    kezalkoatlj replied

    Regarding the student count, we want to clarify: is the random number of students set when creating a course intentional or a bug? And can we set or edit this number ourselves? This could help in promoting the course to our clients and could be beneficial.

  •  390
    Ripul replied

    this is not implemented becuase many of the quizzes would require prior unit completion. Assigning a quiz directly would bypass that. But it may very well work for your case.


    if we give you a snippet that assigns the course's quizzes to the student on course enrollment then does it solve the issue you are facing ? 


  •  1
    kezalkoatlj replied

    Hello,

    We currently have settings in place that by default allow students to move to the next section or module once they have completed the previous one. We don't understand why you are stating that the feature to display quizzes and assignments in the "My Quizzes" and "My Assignments" tabs would block this.

    If the "My Quizzes" and "My Assignments" tabs could display the quizzes and assignments that are open to the student, those that they need to complete in the current module they are studying, it would work. Students can take multiple courses simultaneously, so these tabs could display several quizzes and assignments from the modules they are currently taking (assigned as homework).

    Yes, we would like you to share the code snippet.

  •  1
    kezalkoatlj replied

    Regarding the student count, we want to clarify: is the random number of students set when creating a course intentional or a bug? And can we set or edit this number ourselves? This could help in promoting the course to our clients and could be beneficial.

  • [deleted] replied

    yes its intentional sicne some of our customers want to show thier customers that this much students have already enrolled , we know its fake but its marketing strategy . however enable accurate student will disable this bogus number and will count exact count but for that to apply a student must purchase the course or instructor has to enrol him via course admin . 


  • [deleted] replied

    If the "My Quizzes" and "My Assignments" tabs could display the quizzes and assignments that are open to the student, those that they need to complete in the current module they are studying :: 

    no it does not shows that as of now. it shows only attempted quiz / assigments .

  •  1
    kezalkoatlj replied

    Thank you for the explanation, we like this marketing strategy.

    We would like to clarify further. If we enable "accurate student count," will the student still see the fake number until they purchase the course?

    Also, can we control the number of students shown in the fake count?

  •  1
    kezalkoatlj replied

    But we don't see the point in showing only completed quizzes and assignments.
    Can it be set up to also display quizzes and assignments that are open to the student, those that they need to complete in the current module?
    This is mentioned in the documentation.

  • [deleted] replied

    We would like to clarify further. If we enable "accurate student count," will the student still see the fake number until they purchase the course? 

    No they wont see that fake number they will see the accurate number of students all the time before or after purchase . 


    if its not showing correct simply add a student it will correct itself . 


    Can it be set up to also display quizzes and assignments that are open to the student, those that they need to complete in the current module?

    Im sorry we cannot show that as of now,


  •  1
    kezalkoatlj replied

    Please tell us how to manage this marketing strategy?
    It is a great idea, but if it is not manageable, then it is a bug... How can we manually set the number of course participants?

  •  1
    kezalkoatlj replied

    It is important to us that the "My Quizzes" and "My Assignments" tabs work properly. There is no point in displaying only the tasks you have already completed; it is crucial to display current assignments and quizzes. Please consider this a bug and fix it, as this is a very important issue that does not align with your documentation!

  • [deleted] replied

    you cannot do it either way . 

    you can either have fake number of students which you have to set regularly or you have to set accurate student count both of them cannot co-exist. 

    Again we cannot show the upcoming assignments / quizzes as  of now , we created those tabs for history of attempted quiz and assignments .

  •  1
    kezalkoatlj replied

    We want to have a fake number of students. Could you please explain how we can set the number? Where is this controlled (number of course participants)?

    Regarding assignments and quizzes, your documentation states otherwise. When we purchased the theme, we expected that what was written in the documentation would be valid. Therefore, we want it to work as described in the documentation.

  • [deleted] replied

    to do this please first disable the " accurate student count " from wp-admin -> wplms -> course manager . then goto backend all courses -> 

    https://somup.com/cZ1rohE06g

  •  1
    kezalkoatlj replied

    Thank you for explaining how to manage the number of participants.

    Have you added the issue with the "My Assignments" and "My Quizzes" pages to be resolved?

  • [deleted] replied

    we are not resolving that since its not an issue to us .those menu items suppose to show attempted quizzes / assigments resp . 


    if you are not comfortable with this please simply rename the labels using loco translate to assignment results / and quiz results there.