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  Public Ticket #3663745
Slot start & end time
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  • Tyrone started the conversation

    Hello, I am still having the problem with the slot start and end time. I would add it as pm but it will save as am. Please see video

    Attached files:  Untitled design(1).mp4

  •  390
    Ripul replied

    are you able edit the slot and change the time agian to pm and save the slot is that working ? 

    this helps us in isolating the issue to creation only, and not in editing.


  •   Tyrone replied privately
  • [deleted] replied

    i checked the video you are not selecting the date , i selected the date and same time and it works fine for me : 

    https://somup.com/cZ1IlKE6GC


    please also share your timezone and city which you are in creating slots . 


  • Tyrone replied

    I have tried again but it still does the same especially on the pm selections. It shows for example 18:00 pm but when I save slots it shows the slot as 06:00 am. The time zone for this platform should Mauritius GMT+4 (for the tutors) however I am based in South Africa GMT+2.

    Please also considering adding a time and service edit button when one clicks on a saved slot. This would help if a tutor wanted to move a time or shift the booking to another day or even change the service. It is more easier than removing the slot and recreating another. Something like a google calendar where you can move the booking.

  • [deleted] replied

    hi I tried this as Brazil timezone which is totally opposite of India it works fine: 

    https://somup.com/cZ1qDREqxg

    can you share your video again ? 


    hi editing the time slot requires too many use cases to handle , we have option to reschedule the appointment when booked but we do not have option to change time of a slot from the calendar as of now.