Public Tickets
john
Not activating with purchase codeClosed
Tutorly
Updated June 29, 2023 at 3:52pm
12
Most recent comment from Ripul Kumar:This could be a potential bug I have marked for additional checks.
Cherry
How to change payment method to QR code scan ?Closed
Tutorly
Updated June 29, 2023 at 7:23am
4
Most recent comment from Ripul Kumar:The payment emails are handled by WooCommerce and on every sale, the buyer ad the admiistrator of the stie will get email for the sale.For the instructor enable the email "touch point" on booking cofi ...
mo3lmacademy
Support is very bad and want to refund my moneyClosed
Tutorly
Updated June 29, 2023 at 7:17am
2
Most recent comment from Ripul Kumar:Apologies for poor support.
We're checking this right now.
Please do report on item comments section i case of delay in support or for urgent matters, our response time on comments is usually ...
john
NotClosed
Tutorly
Updated June 28, 2023 at 9:39am
2
Most recent comment from Ripul Kumar:Closing as duplicate.continue here pls : https://vibethemes.ticksy.com/ticket/3401788/
TechSupport
Face Design Issues and Glitch Profile PagesClosed
Tutorly
Updated June 27, 2023 at 12:42am
7
Most recent comment from Ripul Kumar:Please check the details the user
https://prnt.sc/d71n8dqNTzuEp.s : Please share sensitive information as a private reply
john
tutor profile error and no slotClosed
Tutorly
Updated June 27, 2023 at 12:38am
2
Most recent comment from Ripul Kumar:Ensure
a. Disable Public profiles and disable public profile directory is not checked at WP admin - Vibebp - settings - buddypress
b. A members directory page is set at WP admin - Settings - BuddyPres ...
Rotimi Babalola
Installing TutorlyClosed
Tutorly
Updated June 23, 2023 at 1:11am
4
Most recent comment from Ripul Kumar:Which is why we provide free demo installation. Unlike WordPress, buddypress does not have any import export method so we are generating profile fields etc using our functions which results in incons ...
mo3lmacademy
bugsClosed
Tutorly
Updated June 22, 2023 at 3:46pm
3
Most recent comment from Ripul Kumar:The card is not setup correctly , happens during import of custom profile fields.Please see this video for how to fix this. if you are unable to do that pelase share WP admin details.
Cherry
How to download users at page /find-your-tutor/Closed
Tutorly
Updated June 20, 2023 at 9:08am
10
Most recent comment from [deleted]:goto wp-admin -> vibebp-> settings -> general -> Global login -> enable and save it.we have already enabled this at your end , eveything should work fine then .
creativewarrior
Fatal Error when adding service typeClosed
Tutorly
Updated June 19, 2023 at 2:30am
47
Most recent comment from creativewarrior:The manager has already paid someone else to take over so it is out of my hands now
Disha
The chat featureClosed
Tutorly
Updated June 7, 2023 at 3:31pm
2
Most recent comment from Ripul Kumar:How are you getting this ? We have not yet made this chat plugin live ?
It goes live tomorrow. did you enroll in beta testing ?
WebMuse
Zoom New SettingsClosed
Tutorly
Updated June 7, 2023 at 6:18am
3
Most recent comment from WebMuse:Hi Ripul,Much appreciated - thank you...
okpemart
Booking Calendar not Mobile friendly, and responsiveClosed
Tutorly
Updated June 1, 2023 at 5:07pm
10
Most recent comment from Ripul Kumar:1. This may not be possible by default, i will get back to you on this if possible.2. Ok3. I did not understand, you mean it appears popped out by default on page load itself ? This could be a bug. Ad ...
creativewarrior
TutorsClosed
Tutorly
Updated May 31, 2023 at 11:46am
6
Most recent comment from Ripul Kumar:Closing this, as the issue seem to be resolved in the other ticket. I updated the addon fro 1.8.3 to 1.9.4
linda
many problemsClosed
Tutorly
Updated May 24, 2023 at 6:24am
4
Most recent comment from Ripul Kumar:attached plugin.1. Upload plugin2. Activate plugin3. Add the BBB in the profile menu in WP admin - Menus4. Refresh the buddypress navigation at WP admin - Vibebp - settings - buddypressif you can shar ...